• Advertise in our directories
• Get your business listed
• Amend my listing
• Pay your bill
• Billing complaints
• General info about our directories
Advertise in our directoriesWhat is the price for advertising in directories?
We have several advertising packages to suit every budget need. Please get in touch with a sales rep and we will get back to you within 24 hours.
How do I send you my artwork for printing in your directories?
Please get in touch with your sales rep
Get your business listedHow do I request a free listing in your directories?
You can request a free listing by sending an email to firstname.lastname@example.org. Your request will be processed after verification.
How does Teleforce manage my listing information?
Your information is stored on our secured servers and is treated confidentially. We will use solely for the purpose for which you have given this information to us. Your information will not be shared with third-parties.
What if I want more than a free listing?
You can advertise with us. We have several advertising packages to suit every need. Check our advertising packages.
Amend my listingHow can I make changes to my residential listing in your directories?
You can send changes to your residential listing either by calling us on 211 1288 or email us on email@example.com. We will update online immediately and in the next year’s paper directory. This is applicable only for the White Pages directory.
How do I remove my listing in your directories?
Please call us on 211 1288 or email us on firstname.lastname@example.org and we will handle within 1 business day
There is an error in my listing in your directories. Whom do I contact to request for a modification?
What happens when I ask for my phone number to be modified from normal line to ex-directory?
We handle this immediately and remove your listing from the online directories and from the next edition of the paper directory.
How can I make changes to my business listing in your directories?
You can send changes to your business listing and we will update online immediately and in the next year’s paper directory. This is applicable only for the White Pages directory. However this is not applicable for our Online Yellow Directory and Mobile Directory.
I am looking to upgrade my business listing in the White Pages. What are my options?
We have several advertising packages to suit every budget. Get in contact with us.
Pay your billHow can I pay my bill?
We can generate an invoice which you then pay in cash or by bank transfer OR we charge you on your Mauritius Telecom bill. You can also subscribe to Orange Money and easily pay your bills (Mauritius Telecom, Orange, CEB, CWA) with a simple SMS.
Where can I view my bill?
You can view your bill on your printed invoice or you can also register on https://selfcare.mauritiustelecom.com/ to view/pay your bill online
Can I pay to my bill online?
Yes you can. Please register on https://selfcare.mauritiustelecom.com to view/pay your bill online
Billing complaintsIs there a late payment fee and when does it apply?
A late payment fee applies directly on the Mauritius Telecom Bill. A surcharge will is added to the amount
Does the late payment fee apply to all customers?
Yes late payment is automatic.
How can I tell if I have been charged a late payment fee?
This will appear on your Mauritius Telecom billIf I’m disputing some of the items on my invoice and the date for payment passes, will I still be charged for a late payment fee?
Your bill needs to be settled on due date or else a late payment fee with be charged.
If I have difficulty paying my invoice on time, because of financial hardship or other reasons, will I still be charged a late payment fee?
The late payment fee will apply but you can make special arrangements with our Credit Control Unit where you can be provided more time for payment.
Why is there was a change (increase or decrease) in amount billed?
This could be due to a cancellation of your advertising or a modification you requested on your advert.
My bill amount is not equivalent to the amount on my contract signed?
General info about our directoriesWhere does Teleforce collect all the information in your directories?
From several sources, one of them being Mauritius Telecom databases of our customers.
Is there any verification done before publishing?
All listings are validated and crossed checked before publishing. In case of advertisements, final artworks are sent to customers for their approval before publishing.
Telephone+230 211 1288
- Monday - Friday:
- 8.30 am - 4.00 pm
Callfree+230 800 2525
- Monday - Friday:
- 8.30 am - 4.00 pm