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Get in touch with us and a sales rep will call you within 24 hours

211-1288

Advertise in our directories
Get your business listed
Amend my listing
Pay your bill
Billing complaints
General info about our directories

Advertise in our directories

What is the price for advertising in directories?

We have several advertising packages to suit every budget need. Please get in touch with a sales rep and we will get back to you within 24 hours.


How do I send you my artwork for printing in your directories?

Please get in touch with your sales rep


Get your business listed

How do I request a free listing in your directories?

You can request a free listing by sending an email to custserv@teleservices.mu. Your request will be processed after verification.


How does Teleservices manage my listing information?

Your information is stored on our secured servers and is treated confidentially. We will use solely for the purpose for which you have given this information to us. Your information will not be shared with third-parties.


What if I want more than a free listing?

You can advertise with us. We have several advertising packages to suit every need. Check our advertising packages.


Amend my listing

How can I make changes to my residential listing in your directories?

You can send changes to your residential listing either by calling us on 211 1288 or email us on custserv@teleservices.mu. We will update online immediately and in the next year’s paper directory. This is applicable only for the White Pages directory.


How do I remove my listing in your directories?

Please call us on 211 1288 or email us on custserv@teleservices.mu and we will handle within 1 business day


There is an error in my listing in your directories. Whom do I contact to request for a modification?

If you have noticed an error in your listing, please call us on 211 1288 or email us on custserv@teleservices.mu and we will handle within 1 business day


What happens when I ask for my phone number to be modified from normal line to ex-directory?

We handle this immediately and remove your listing from the online directories and from the next edition of the paper directory.


How can I make changes to my business listing in your directories?

You can send changes to your business listing and we will update online immediately and in the next year’s paper directory. This is applicable only for the White Pages directory. However this is not applicable for our Online Yellow Directory and Mobile Directory.


I am looking to upgrade my business listing in the White Pages. What are my options?

We have several advertising packages to suit every budget. Get in contact with us.


Pay your bill

How can I pay my bill?

We can generate an invoice which you then pay in cash or by bank transfer OR we charge you on your Mauritius Telecom bill. You can also subscribe to Orange Money and easily pay your bills (Mauritius Telecom, Orange, CEB, CWA) with a simple SMS.


Where can I view my bill?

You can view your bill on your printed invoice or you can also register on https://selfcare.mauritiustelecom.com/ to view/pay your bill online


Can I pay to my bill online?

Yes you can. Please register on https://selfcare.mauritiustelecom.com to view/pay your bill online


Billing complaints

Is there a late payment fee and when does it apply?

A late payment fee applies directly on the Mauritius Telecom Bill. A surcharge will is added to the amount


Does the late payment fee apply to all customers?

Yes late payment is automatic.


How can I tell if I have been charged a late payment fee?

This will appear on your Mauritius Telecom bill


If I’m disputing some of the items on my invoice and the date for payment passes, will I still be charged for a late payment fee?

Your bill needs to be settled on due date or else a late payment fee with be charged.


If I have difficulty paying my invoice on time, because of financial hardship or other reasons, will I still be charged a late payment fee?

The late payment fee will apply but you can make special arrangements with our Credit Control Unit where you can be provided more time for payment.


Why is there was a change (increase or decrease) in amount billed?

This could be due to a cancellation of your advertising or a modification you requested on your advert.


My bill amount is not equivalent to the amount on my contract signed?

This could be due to a modification you requested on your advert, after the contract was signed


General info about our directories

Where does Teleservices collect all the information in your directories?

From several sources, one of them being Mauritius Telecom databases of our customers.


Is there any verification done before publishing?

All listings are validated and crossed checked before publishing. In case of advertisements, final artworks are sent to customers for their approval before publishing.